Privacy policy
Last updated: October 22, 2026
Who we are: Fin & Fur Design LLC ("we"), 6926 Brackin Rd SE, Alexandria, MN 56308, USA · finandfurdesign@gmail.com (privacy contact: Reid Beilke). We are the controller of personal data collected through finandfurdesign.com. For UK and Australian orders, Global-e is the merchant of record and processes your payment and order data under its own Consumer Privacy Policy.
1. What we collect
- Identity and contact: name, email, phone, billing and shipping address.
- Order and payment data: card data is handled by Shopify Payments / Global-e. We don't store full card numbers.
- Device and usage: IP address, browser, pages viewed, via cookies and similar technologies.
- Marketing preferences and messages you send us.
- Reviews you submit (Judge.me).
2. Why we use it, and lawful bases (UK GDPR)
| Purpose | Lawful basis |
|---|---|
| Process and deliver orders, returns, customer service | Contract |
| Tax, accounting and customs records | Legal obligation |
| Fraud prevention, site security, essential cookies | Legitimate interests |
| Marketing emails | Consent (or soft opt-in for past customers, with an opt-out in every email) |
| Analytics and advertising cookies/pixels (Google, Meta) | Consent |
3. Cookies (UK PECR)
We use strictly necessary cookies to run the store. Analytics and advertising cookies (Google Analytics/Ads, Meta pixel) are set only if you accept them in our cookie banner. You can change your choice at any time using the Cookie preferences link at the bottom of our website or on our policies page.
4. Who we share it with
Shopify (store platform); Global-e (UK/AU merchant of record); carriers (USPS and UPS, and for UK/AU orders the carriers arranged through Global-e); payment processors; Judge.me (reviews); Google and Meta (advertising/analytics, if you consent); professional advisers and authorities where required by law. We do not sell your personal information.
5. International transfers
We're based in the US, so your data is processed in the United States. Our service providers may also process it in other countries, such as Canada. When your personal data is transferred out of the UK, our providers protect it in these ways:
- Shopify uses standard contractual clauses, including the UK International Data Transfer Addendum, and the adequacy decision for Canada (its parent company, Shopify Inc., is in Canada).
- Global-e uses standard contractual clauses or an applicable adequacy decision, as described in its privacy policy.
- Our other providers (Judge.me, Google and Meta) use the safeguards described in their own privacy policies.
6. How long we keep it
Order and tax records: 7 years, to meet tax and accounting obligations, then securely deleted. Marketing data until you unsubscribe. Analytics per cookie lifetimes.
7. Your rights
UK: access, rectification, erasure, restriction, objection (including to direct marketing at any time), data portability, and withdrawal of consent. You can complain to the Information Commissioner's Office (ico.org.uk).
Australia (Privacy Act 1988 / APPs): you may request access to and correction of your personal information. If you have a privacy complaint, contact us first; if unresolved within 30 days, you can complain to the OAIC (oaic.gov.au). We may disclose information overseas to the recipients in Section 4, mainly in the US.
All customers: to make a privacy request or ask a question about your data, email finandfurdesign@gmail.com (privacy contact: Reid Beilke). We respond within one month (UK) / 30 days (AU).
8. Security
We use reasonable technical and organisational measures. Payments are processed by PCI-compliant providers.
9. Children
Our store isn't directed at children under 13 (US) / 16 (UK). We don't knowingly collect their data.
10. Changes
We'll post updates here with a new date.